Welcome to the World Class Service Center of JM Lexus

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Service Center Facts & Figures

  • Our three-story facility encompasses more than 181,000 square feet of space.
  • 125,500 vehicles are serviced annually and as many as 300 are serviced daily.
  • 250 Fixed Operations Associates, 147 mechanical stalls, and a state-of-the-art Express Center.
  • Unique Express Operation that's seamless to the guest does not have to decide whether they should be in express or not.
  • Decisions are made at the time of write-up by senior advisor staff.
  • A 5-man Express team works on your vehicle within minutes of its arrival, each focusing on specific parts of the repair.
  • Express Service mechanical repairs typically start within 7 minutes from the guests arrival.
  • JM's Express Center performs most maintenance repairs within the hour including a free car wash and vacuum.
  • All Express Center vehicles do not need an appointment.
  • Service is open 7 days a week and 361 days a year.
  • Most customer pay repairs done at JM Lexus come with a free Lifetime Warranty.
  • JM boasts an 86.2% 7-year service retention in comparison to district average of 75.2%.

Guest Lounge & JM Country Club

JM Lexus Service Lounge Amenities

  • Large, comfortable waiting area exclusively for JM Lexus service customers
  • Free pastries, cappuccino, lunch and snacks served daily
  • Free Internet access & PC's available
  • Quiet Room with Full Body Electric Massage Chairs
  • 9-Hole Rooftop Putting Green
  • Multiple TV's for your viewing pleasure
  • Multiple iPads for guest use
  • Dedicated TV showing a live feed of vehicles being serviced
  • JM Lexus maintains 175-250 Lexus loaner vehicles on hand at all times. Any service exceeding 1.5 hours qualifies for a free loaner.

JM Lexus Country Club

Putting Green Highlights

  • 9-Holes
  • Eco-friendly
  • 3,000 Square Feet
  • Open Year-Round
  • Nike Putters Available for Use
  • Nike Golf Balls Provided
  • Flood Lighting for Night Play
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